This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
This service also exists in Windows 10, 11, 7 and Vista.
| Windows 8 edition | Windows 8 | Windows 8.1 | Windows 8.1 Update 1 |
|---|---|---|---|
| Core | Manual | Manual | Manual |
| Pro | Manual | Manual | Manual |
| Enterprise | Manual | Manual | Manual |
| Display name: | Problem Reports and Solutions Control Panel Support |
| Service name: | wercplsupport |
| Type: | share |
| Path: | %WinDir%\System32\svchost.exe -k netsvcs |
| File: | %WinDir%\System32\wercplsupport.dll |
| Error control: | normal |
| Object: | localSystem |
| Privileges: |
|
The Problem Reports and Solutions Control Panel Support service runs as localSystem in a shared process of svchost.exe. Other services might run in the same process. If Problem Reports and Solutions Control Panel Support fails to start, the error is logged. Windows 8 startup proceeds, but a message box is displayed informing you that the wercplsupport service has failed to start.
1. Select your Windows 8 release and edition, and then click on the Download button below.
2. Save the RestoreProblemReportsandSolutionsControlPanelSupportWindows8.bat file to any folder on your hard drive.
3. Right-click the downloaded batch file and select Run as administrator.
4. Restart the computer.
Note. Make sure that the wercplsupport.dll file exists in the %WinDir%\System32 folder. If this file is missing you can try to restore it from your Windows 8 installation media.