This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
|Windows Vista edition||without SP||SP1||SP2|
|Display name:||Problem Reports and Solutions Control Panel Support|
|Path:||%WinDir%\System32\svchost.exe -k netsvcs|
Problem Reports and Solutions Control Panel Support logs on as localSystem and runs in a shared process of svchost.exe. If Problem Reports and Solutions Control Panel Support fails to start, the error is recorded into the Event Log. Windows Vista startup proceeds, but a message box is displayed informing you that the wercplsupport service has failed to start.
1. Select your Windows Vista edition and Service Pack, and then click on the Download button below.
2. Save the RestoreProblemReportsandSolutionsControlPanelSupportWindowsVista.bat file to any folder on your hard drive.
3. Right-click the downloaded batch file and select Run as administrator.
4. Restart the computer to save changes.
Note. Make sure that the
wercplsupport.dll file exists in the
%WinDir%\System32 folder. If this file is missing you can try to restore it from your Windows Vista installation media.