Help and Support - Windows XP Service
Enables Help and Support Center to run on your computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
This service exists in Windows XP only.
Startup Type
| Windows XP edition | without SP | SP1 | SP2 | SP3 |
|---|---|---|---|---|
| Home | Automatic | Automatic | Automatic | Automatic |
| Professional | Automatic | Automatic | Automatic | Automatic |
Default Properties
| Display name: | Help and Support |
| Service name: | helpsvc |
| Type: | share |
| Path: | %WinDir%\System32\svchost.exe -k netsvcs |
| File: | %WINDIR%\PCHealth\HelpCtr\Binaries\pchsvc.dll |
| Error control: | normal |
| Object: | LocalSystem |
Default Behavior
The Help and Support service runs as LocalSystem in a shared process. It shares the executable file with other services. If the Help and Support fails to load or initialize, the error is recorded into the Event Log. Windows XP startup should proceed, but a message box is displayed informing you that the helpsvc service has failed to start.
Dependencies
Help and Support will not start, if the Remote Procedure Call (RPC) service is stopped or disabled.
Restore Default Startup Type of Help and Support
Automated Restore
1. Select your Windows XP edition and Service Pack, and then click on the Download button below.
2. Save the RestoreHelpandSupportWindowsXP.bat file to any folder on your hard drive.
3. Run the downloaded batch file.
4. Restart the computer to save changes.
Note. Make sure that the pchsvc.dll file exists in the %WINDIR%\PCHealth\HelpCtr\Binaries folder. If this file is missing you can try to restore it from your Windows XP installation media.