Problem Reports and Solutions Control Panel Support - Windows 7 Service
This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
This service also exists in Windows 10, 8 and Vista.
Startup Type
| Windows 7 edition | without SP | SP1 |
|---|---|---|
| Starter | Manual | Manual |
| Home Basic | Manual | Manual |
| Home Premium | Manual | Manual |
| Professional | Manual | Manual |
| Ultimate | Manual | Manual |
| Enterprise | Manual | Manual |
Default Properties
| Display name: | Problem Reports and Solutions Control Panel Support |
| Service name: | wercplsupport |
| Type: | share |
| Path: | %WinDir%\System32\svchost.exe -k netsvcs |
| File: | %WinDir%\System32\wercplsupport.dll |
| Error control: | normal |
| Object: | localSystem |
| Privileges: |
|
Default Behavior
The Problem Reports and Solutions Control Panel Support service runs as localSystem in a shared process. It shares the executable file with other services. If the Problem Reports and Solutions Control Panel Support fails to load or initialize, the error is recorded into the Event Log. Windows 7 startup should proceed, but a message box is displayed informing you that the wercplsupport service has failed to start.
Restore Default Startup Type of Problem Reports and Solutions Control Panel Support
Automated Restore
1. Select your Windows 7 edition and Service Pack, and then click on the Download button below.
2. Save the RestoreProblemReportsandSolutionsControlPanelSupportWindows7.bat file to any folder on your hard drive.
3. Right-click the downloaded batch file and select Run as administrator.
4. Restart the computer to save changes.
Note. Make sure that the wercplsupport.dll file exists in the %WinDir%\System32 folder. If this file is missing you can try to restore it from your Windows 7 installation media.