batcmd.com Windows XP Services

Help and Support - Windows XP Service

Enables Help and Support Center to run on your computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.

This service exists in Windows XP only.

Startup Type

Windows XP edition without SP SP1 SP2 SP3
Home Automatic Automatic Automatic Automatic
Professional Automatic Automatic Automatic Automatic

Default Properties

Display name:Help and Support
Service name:helpsvc
Type:share
Path:%WinDir%\System32\svchost.exe -k netsvcs
File:%WINDIR%\PCHealth\HelpCtr\Binaries\pchsvc.dll
Error control:normal
Object:LocalSystem

Default Behavior

The Help and Support service runs as LocalSystem in a shared process. It shares an executable file with other services. If the Help and Support fails to load or initialize, the error is recorded into the Event Log. Windows XP startup should proceed, but a message box is displayed informing you that the helpsvc service has failed to start.

Dependencies

Help and Support will not start, if the Remote Procedure Call (RPC) service is stopped or disabled.

Restore Default Startup Type for Help and Support

Automated Restore

1. Select your Windows XP edition and Service Pack, and then click on the Download button below.

2. Save the RestoreHelpandSupportWindowsXP.bat file to any folder on your hard drive.

3. Run the downloaded batch file.

4. Restart the computer to save changes.

Note. Make sure that the pchsvc.dll file exists in the %WINDIR%\PCHealth\HelpCtr\Binaries folder. If this file is missing you can try to restore it from your Windows XP installation media.